- #MY PRODUCT KEY EXPIRED HOW TO#
- #MY PRODUCT KEY EXPIRED INSTALL#
- #MY PRODUCT KEY EXPIRED UPDATE#
- #MY PRODUCT KEY EXPIRED TRIAL#
If you are activating Tableau Desktop in offline mode, you must obtain and activate a new key from the Tableau Customer Portal.ĭeactivate: Select a product key in the list then click Deactivate to deactivate the product key.
Note: You cannot refresh the product key if Tableau Desktop is offline. To refresh a maintenance key from the command line see Refresh the product key (Link opens in a new window) in the Tableau Desktop and Tableau Prep Deployment guide. The product key will change when it reaches its expiration date. When you refresh a product key that has not yet expired, only the "License Expires" value will change and not the product key. If the product key has not reached its expiration date, you can refresh the product key. Visit the Tableau Customer Portal to obtain an updated subscription product key and perform a new activation. If the product key has reached its expiration date, you cannot refresh the product key. You can refresh a Permanent product key at any time as long as the maintenance end date listed in the Tableau Customer Portal is higher than the date reflected in the Desktop Manage Product Keys dialog box. If the Maintenance Expires date doesn't update, check with your license administrator as the key or maintenance agreement may have changed.Ī product key whose License Expires value is listed as "Permanent," as shown in the Manage Product Keys dialog box above, is a legacy product key. Refresh (Tableau Desktop only): Click the Refresh button to refresh a maintenance license that is expiring, then close and restart Tableau Desktop. Use the following buttons to take action on your product key: Perpetual (permanent) licenses are no longer available for Tableau Desktop. These services must be renewed to continue receiving the service. However, to get access to product updates and technical support you must purchase Support and Maintenance services. For more information about the different type of user-based licenses that are available, see User-based licenses (Link opens in a new window) in the Tableau Server help.Įxisting Tableau Desktop users may have a perpetual (permanent) license. The type of license that you have is displayed in the Product field. Note: Tableau offers term licenses that provide a range of capabilities. You can also activate or deactivate a product key or refresh a maintenance product key from this dialog.
#MY PRODUCT KEY EXPIRED INSTALL#
View data about your licenseĪfter you install Tableau Desktop or Tableau Prep open the application and then navigate to Help > Manage Product Keys from the top menu to see information about the type of license you have and when it expires.
#MY PRODUCT KEY EXPIRED TRIAL#
After the trial period expires, you'll need to purchase a license (Link opens in a new window) to continue using the product. Note: Trial licenses for Tableau Desktop or Tableau Prep expire after a set period of time, usually 14 days.
#MY PRODUCT KEY EXPIRED HOW TO#
For more information about renewing your license, see How to Renew your Tableau Licenses (Link opens in a new window). If you don't renew your term license and the term expires, Tableau will stop working and you will no longer have access to the software. You can continuously renew the term license as each specified period expires. Term licenses must be renewed and the product key refreshed to continue providing uninterrupted service.
#MY PRODUCT KEY EXPIRED UPDATE#
Term licenses, also known as subscription licenses, allow you to use and update Tableau Desktop and Tableau Prep for a specified period of time. Tableau Desktop and Tableau Prep can be licensed under a term license model.
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